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Privacy Policy

Your privacy is important to us. This policy explains how designlink collects, uses, and protects your personal information when you use our services.

Last updated: December 2024

Introduction

designlink ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website designlink.cc and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services. We reserve the right to modify this policy at any time, and we will notify you of any changes by posting the new Privacy Policy on this page.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or subscription
  • Fill out forms or surveys on our website
  • Contact us for support or inquiries
  • Subscribe to our newsletter or communications
  • Participate in contests, promotions, or events
  • Submit comments, feedback, or reviews

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Professional information (company name, job title, industry)
  • Personal preferences and interests

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Device type and unique identifiers
  • Referring website or source
  • Pages visited and time spent on our site
  • Click patterns and navigation behavior

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

  • Provide and maintain our services
  • Process transactions and send confirmations
  • Deliver customer support and assistance
  • Manage your account and preferences

Communication

  • Send service-related notifications
  • Respond to your inquiries and requests
  • Provide technical support
  • Share important updates and announcements

Marketing & Personalization

  • Send promotional materials and newsletters
  • Personalize your experience
  • Recommend relevant content and services
  • Conduct market research and surveys

Legal & Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Maintain security and prevent unauthorized access

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze how you use our site.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including security, network management, and accessibility.

Performance Cookies

Help us understand how visitors interact with our website by collecting anonymous information about page visits and user patterns.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences and settings.

Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality. For more detailed information about our cookie practices, please see our Cookie Policy.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or required by law.

Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing and financial transactions
  • Email delivery and communication services
  • Analytics and performance monitoring
  • Customer support and technical assistance
  • Marketing and advertising services

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when we believe it's necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Protect the safety and rights of our users
  • Respond to government requests or legal proceedings

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption

Data encryption in transit and at rest using industry-standard protocols

Access Controls

Strict access controls and authentication mechanisms

Monitoring

Regular security monitoring and threat detection

Important Notice

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our security measures to maintain the highest level of protection.

Your Rights and Choices

You have certain rights regarding your personal information. These rights may vary depending on your location and applicable laws.

Access and Portability

You have the right to:

  • Access the personal information we hold about you
  • Receive a copy of your data in a portable format
  • Understand how your information is processed

Correction and Deletion

You can request to:

  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal obligations)
  • Remove your account and associated data

Marketing Preferences

You can control how we communicate with you by:

  • Unsubscribing from marketing emails using the unsubscribe link
  • Updating your communication preferences in your account settings
  • Contacting us directly to opt out of certain communications

Cookie Controls

You can manage cookie preferences by:

  • Adjusting your browser settings to block or delete cookies
  • Using our cookie consent tool to manage preferences
  • Contacting us for assistance with cookie management

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Account Information Until account deletion + 30 days
7 years (legal requirement)
Marketing Data
Analytics Data 26 months maximum
Support Communications 3 years after resolution

International Data Transfers

Our services are operated from the Philippines. When you provide us with your personal information, it may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.

Transfer Safeguards

We implement appropriate safeguards for international transfers, including:

  • Adequacy decisions where available
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Other legally recognized transfer mechanisms

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Important: If you believe we have collected information from a child under 13, please contact us immediately using the information provided below. We will investigate and take appropriate action to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of material changes via email or website notification
  • Provide a summary of significant changes
  • Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

designlink

Juna Subdivision
Davao City, Philippines

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday:

* All times are Philippine Standard Time (PST)

Privacy Concerns or Complaints?

If you have concerns about how we handle your personal information, please contact us first. We are committed to resolving any privacy issues promptly and transparently.

For EU residents: You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns appropriately.

This Privacy Policy is effective as of December 2024 and applies to all users of designlink.cc and related services.

By using our services, you acknowledge that you have read and understood this Privacy Policy.